QUALITY POLICY STATEMENT

GR Advanced Materials designs and manufactures inks, coated and laminated materials mainly for use in the reprographics industry.

Customer satisfaction is a core value of the Ricoh Group.  Quality is a fundamental element of business strategy in which we:

• Supply, on time, products which satisfy both internal and external customers expectations and
  specified requirements.

• Fully involve both our customers and suppliers in continually improving our products.

• Set, review and achieve challenging Quality Objectives to continually improve processes, products
  and the integrated management system.

• Provide an environment that stimulates self development, training and a commitment to improve
  quality through team work.

• Raise awareness of all our employees to ensure our policies and procedures are followed to meet
  the goal of customer satisfaction.

• Achieve a comprehensive Integrated Management System conforming to ISO9001.